I’d rather dine in, then order online pick up

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Great service

Great

Food was cold and didn't have the same quality as a dine in meal. Also didn't come with the same sauces and extras as usual

I love to go to Denny's..the food is great and the prices are better.. But the Moreno valley location is always crowded and sometimes it shows in the service I receive. Unfortunately it's not to many other places to go..but my last visit was excellent! Our server/ waiter was wonderful!!

Excellent service

I placed 2 different mobile orders to be ready at 8:45am. I arrived and they only had one order ready. I waited another 15 mins while they tried to make other order. (Which were only 2 pancakes) still were not ready. At this point, I was late for work and I had to leave ASAP. So I called to get a refund but they said I had to come back to either wait more time for the pancakes or to come get a refund in cash. So I asked them to just give the pancakes that I had already paid for to the homeless man that was outside on the bench. I really hope they gave it to him.

My hash browns were under cooked my omelet was watery and my toast was missing. Definitely wasnt your best!

Service sucks

Went in to pick up an order, and it too a bit longer than expected. The team look like they were a bit swarmed. Possibly shift change? Otherwise the young lad who helped me was kind and courteous.

On 11/03/2018 I decided to order on line from my closest Denny's Restaurant located on Sunnymead Blvd on Moreno Valley, CA. I placed the order at 6:46pm and according to the web page, delivery time was 30 minutes.Well, 1 1/2 hours later and after 11 attempts to place a call to the restaurant and kept getting a busy tone I ended up getting in my car(which in the first place that was what I didn't wanted to do) and drive to the restaurant. As I approached the counter, I, again, placed a call to the restaurant number to verify if the same was working, confirming the busy tone while no one was at it. Asked for the manager after I inquired with the supervisor about my situation. At this moment, I received a text message from the delivery driver telling me she was at my door. I texted back that I was at the restaurant. The excuse I was given was that it's the driver's fault for taking too long to pick up the food. And I argued that it was not my concern because I bought the food from Denny's rest. and not from Deal Dash driver and that it was Denny's responsibility to make sure my food arrive at my door at or about the 30 minute mark like offered on the web page. The manager argued that it was not because she had made the food and was just sitting there for about 1.5 hrs. I argued that as a regular customer of denny's, I knew it was not the standard to serve food after so long on the shelf. still she stood by her pointing to the driver. She offered to refund the cost of the food to what I agreed. Then she said that she would make the order again and offered a cup of coffee. And she would not charge my card due to the inconvenience I went thru. Up to this day, it hasn't happened and to tell you the truth, I'm very disappointed as to the quality of service given that night.
After I was already with the second order on my hands, the driver showed up at the restaurant with what would've been my dinner. She explained that the assigned driver didn't wanted to pick up the order and she, as a backup driver, drove from Riverside to do the delivery.
That is my last time dealing with Denny's restaurant. I have plenty of options of local restaurants that treat the customers with plenty of respect.

They never make my orders correctly. On two separate occasions I've had to have my meals remade and wait 20+ minutes while they do so without an apology.

The food always arrives fresh and in a timely manner. I am not able to get out of the house much due to illness.

Food was supposed to be ready by 8:57 got there at 9 food wasn't ready. By 910 someone brought the food to the counter and it sat there for about 10 min before someone told me my food was ready or even looked at what the order was

Didn't care for the bacon cheese tots had a foul flavor

Great service and friendly people.

Food was great. Order was ready on time.

Food delivered late and to wrong address. Tried to call store to see where food was and phones constantly busy signal

Takes for ever to get our server to the table and also to deliver the food and most of the time is very cold