Long wait for prepaid order , staff was clueless on the order

Yum

The service was great but when I picked up my food I had to provide my debit card and I.d... I feel like if these things was required it should have been stated when I purchased my order online... It's a good thing I had the requirements in the car because I would have had to go all the way back home and that would have been more time and money from me... I feel that the direct email should have been enough...

There’s no consistency on the food.

Ordered 4 days in a row and order was wrong each time.

The last time I was there one of the employees took the order for the customer in front of me and as soon as I walked up she walked away. That was rude as hell. Common sense should tell her to let me know that the next cashier will take my order, don't walk away and go clean tables. I will limit my time going there, I might as just make my own breakfast before going to work.

I love this Denny’s the workers plus manager is AWESOME

Sorry; but I didn't get the food, nor was I allowed to pick it up even thought I paid for it with my credit card online. I also took the credit card with me to proof I was the one ordering it.

they gave me my order wrong

Food took way too long, and order was incorrect.

I ordered takeout and the food was delicious and fresh as always.

The delivery took over an hour to arrive and the food was too cold to eat. This was an awful experience and feel it deserving of a refund of some sort.

The whole crew is nice

My experience was HORRIBLE! I should have learned from the last time visiting that Denny's. When we went they had us waiting for over an hour because they said they didn't have enough menus. However this time I ordered online and when I got there I was told I couldn't get my order, that I paid for if I didn't produce a picture id and credit card. (This should have been stated before I arrived at restaurant, NOT AFTER I GET THERE). After discussing with restaurant and producing i.d. I then waited another 20 minutes I received my coffee and orange juice only. I nearly completed coffee and asked what was hold up on food and was told it still was not ready. After waiting another 20 minutes I got up and asked for manager to see what was hold up on my order. He then spoke with young lady who retrieved my food that I SAW sitting on the counter ALL THAT TIME I WAS THERE! I then said to her, so I been waiting all this time for nothing. She didn't respond. I proceeded to my car and proceeded to check my order. While doing so, I noticed that my banana nut pancakes where just buttermilk pancakes. I took it back in restaurant and spoke with Manager, John who told me, that they will no longer be offering banana nut pancakes after the 1st and because of that, they did not have any nuts for the pancakes and all he could offer was some bananas on top of my pancakes. While waiting for the bananas I then said, so what about my salad I ordered? It was supposed to be cranberry pecan apples chicken salad. Mr. John said, well the only thing that would be on your salad is just apples and chicken. Although, I paid for the other ingredients, they do not carry them either. I said to him, so as a customer, you decide to give me what you want and NOT what I ordered? And then do not inform me when I get here to pick it up and have to find out on my own after I get home??? This is THE WORST RESTAURANT EXPERIENCE EVER!!! He didn't even offer any type of substitutions or discounts or refund, NOTHING! I WILL NEVER BE GOING THERE AGAIN.

Food tasted great. Friendly workers

First off the fries that came with my burger was not enough and i asked for extra meat on my nachos and it didn't look like they did it and the nachos where over cooked

Really poor poor customers service

It was good

I love the service quick and pleasent

Excellent food 😊😊